Privacy Policy

At ISEFY, your privacy is at the core of everything we build. We believe that protecting your home shouldn't mean compromising your personal data. This policy outlines exactly what we collect and how we use it.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Account Information: Name, email address, and phone number when you create an account.
• Device Data: Model, serial number, and network status of your ISEFY devices.
• Usage Data: How you interact with our app (e.g., feature usage frequency) to improve user experience.

2. How We Use Information

We use the information we collect to operate, charge for, and provide our Services. This typically involves:

• Providing customer support and troubleshooting.
• Sending you technical notices, updates, and security alerts.
• Detecting and preventing fraud and abuse of our systems.

3. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:

• AES-256 encryption for all stored video footage.
• TLS/SSL encryption for data in transit.
• Strict access controls for our internal employees.

4. Your Rights

You have the right to request access to your personal data, correct inaccurate data, or request deletion of your account and associated data at any time through the ISEFY app settings or by contacting support.